e-academy Support Information

Support for Purchases

If you have purchased or would like to purchase an item from the Global eStore or your school's WebStore and require assistance, please visit the e-academy Support Center where you'll find a searchable FAQ with advanced search options to help with:

• Registration and Accounts
• Shipping and Ordering
• Downloading
• Software Installations and more

You can also contact us by phone at +1 (613) 526-3005. Hours of operation are: 9:00 am - 5:00 pm [Eastern Time]

Support for MSDNAA Downloads

If you are an administrator of an eLMS for MSDNAA WebStore and have questions, you can email us at msdnaa_softwarecenter@e-academy.com

Support for School eLMS Administrators

If you administer an eLMS WebStore for your school, we can help. If you know the name of your account manager, contact him or her first. If you do not have that information, choose one of the links below. Please include your full name and the full name of your university, college, school or school district (as appropriate).

• eLMS for MSDNAA
• eLMS Direct (e-academy managed Microsoft Student Select/Option, Adobe)
• eLMS Express (e-academy manages all of your products)
• eLMS Fusion